Works well, but a bit pricey
I discovered the hard way that I needed to clean the carpet fibers out of my Hoover Steam Cleaner brush block. (After using my steam cleaner a few times, carpet fibers from my rug built up around the brushes, jammed them, and led to the plastic drive shaft on this brush block to break off. If you're looking at the picture of the product, that's the little green "finger" sticking up in on the lower portion of the picture.) The entire part is made of plastic, and while it feels a little flimsy, I don't think it would have broken if I had properly cleaned the brushes after each use.
After researching the part, I bought a replacement brush block on Amazon. Be sure to check on the Hoover web site to make sure you're ordering the right brush block for your steam cleaner ... there are at least two different blocks, and they aren't compatible. But once I received my replacement, it installed easily and works fine.
My only nit is that this simple brush block costs...
Hoover rip-off
The design is good as the spindle is designed to break as a "weak link" to protect the motor from damage. However, Hoover only sells the block assembly, when the single spindle brush would suffice. You need a $3 part and they are charging $26 (10% of the cost of a new unit) for a bunch of other pieces you don't need. I spoke with Hoover's customer service and they were rude to say the least and basically told me if I don't want the block don't buy it. No more hoover products for me!
Hoover Replacement brush head
We had to buy a new replacement brush head for our Hoover Steam Vac quickly. After checking the Hoover website and getting the correct part number we went to Amazon to compare price and availability. Hoover's price was the same but they were out of stock so purchased from Amazon. This is the exact same brush head as sold by Hoover. It is the same number and quality and works fine.
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