4.5 Stars - Put Away the Iron
I was warned when I was asked to try this product that it was for travel and not to do an entire dryer load worth of clothes. I was a little disappointed when I heard that, but it makes sense - this IS for travel. But, color me surprised since I was able to de-wrinkle more clothes than I expected, on one tank of water. Be sure to follow the direction about using bottled, distilled water, you can boil your own if you don't want to hunt down the bottled kind. It sounds like a pain in the butt, however you will get a LOT longer life out of your steamer if you do this, beleive me.
This product is better at what it does than I expected for the price. I was able to take the wrinkles out of 2 pairs of heavy denim jeans, cotton pants and two blouses and I still had water left in the canister.
The creasing tool, when used properly, made nice crisp creases in my jeans and blouses. Make sure if you are putting creases in something that you let the item of clothing...
Updated: replacement works great!
When I first received this item I was impressed, however after the second time the button got stuck to the on position. This thing lasted all of 5 minutes. Now I get to see how good the customer service is. I definitely recommend you look elsewhere.
***Update***
After posting this review I was immediately contacted by DB Tech customer service, they quickly reacted and offered to UPS a new product ASAP. The speed and focus of their customer service was spot on. It's rare these days that there is any customer service, let alone ones that offer to do the right thing. I have not had a chance to use the new steamer, but the customer service can at least instill confidence that they will take care of the issue. Also one tip, don't search the web if you need to reach them, email them with the address off the box.
***Update 2***
I've now been using the replacement for a couple weeks and would say that this is a good steamer. It doesn't have...
A simple to use, effective steamer - 4
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